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Contact Us
Phone
Contact us online
Contact the surgery for an admin enquiry
Contact the surgery for a non-urgent medical enquiry
Update Your Medical Record
Update your basic health record (height/weight/waist/blood pressure)
Accessibility
- All clinical areas at ground level
- Wheelchair availability
- Disabled WC
- Baby change facilities
- Step free access
- Automatic doors
See our disability access policy
Parking
- There is a small surgery car park for patients to use for the duration of their appointment.
- There is plenty of further parking in the council/library car park opposite the surgery.
Transport
Minsterley Motors provide a local bus service which runs past the surgery.
Practice Performance
GP Patient Survey
The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.
Care Quality Commission
The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.
Our overall CQC Rating was: GOOD
Patient Participation Group (PPG)
The Practice strives to provide excellent healthcare. We welcome constructive feedback and suggestions to help shape our services to serve the needs of all of our patients. Our Patient Participation Group (PPG) meets at the practice to provide a forum for discussion about the practice.
For more information, please see our Patient Group pages.
Out of Hours
Our main phone lines are open between 8.30am and 6pm. If you need help outside of our normal hours:
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Out of Hours Palliative Care
The out-of-hours Shropdoc Palliative Care Line is available for patients, carers, relatives, nursing home staff, hospice staff, community nurses and the SaTH Palliative Care Team.
- Ring 01743 454912 between 6pm and 8am on weekdays
- Ring 01743 454912 anytime on weekends and Bank Holidays.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery reopens.